Alternative Dispute Resolution (ADR) Process

  • Rialto Unified School District Special Services Area strives to meet the educational needs of each student with an Individualized Education Program (IEP).   However, disagreements occasionally arise. When a disagreement does occur:

    • The first step is to talk to your child's special education teacher or classroom teacher about your concerns.
    • Next, discuss the issue with the site administrator and/or request an IEP meeting. 
    • If an IEP meeting does not bring a resolution, please contact the Special Services for additional assistance. 

    The Special Services Team strives to develop a collaborative partnership with families, caregivers, the community, teachers, staff, and support providers in order to support our students with disabilities in accessing their education with enrichment, focus and continuous growth.  


    Benefits of the ADR Process

    • It's Satisfying and Collaborative - The ADR process gives an opportunity to come together confidential, open, and safe space where a collaborative relationship is encouraged and supported while working towards a mutually agreeable outcome.
    • It's Effective - Facilitated communication, which each strategy offers, result in long-term resolutions with mutual satisfaction.

    • It's Free to parents and caregivers who participate.

    • It's Convenient - Sessions can be scheduled at a mutually convenient time and location to accommodate participants' schedules.

    • It's Empowering - Parents and school personnel are able to develop student-focused solutions which take into account all perspectives.

    • It's Confidential - Statements made during the Collaborative Conference and documents prepared for the sessions are confidential and are not made available under any circumstances without the expressed written consent of all participants.


    How to Request Assistance?

    Click here to submit a request - ADR Support Request


    Depending on the circumstances of the dispute, one of the following ADR strategies may be recommended.

    Expand the accordions below to learn more about each strategy.

  • Special Services Support Session

  • Facilitated IEP Meeting

  • Family Collaborative Conference

  • Formal ADR


  • East Valley SELPA
  • OAH
  • Compliant Process

Helpful Resources